Introduction:
ITIL® or Information Technology Infrastructure Library is the globally recognized and most widely adopted approach for IT Service Management in the world. It is a set of practices that focuses on the alignment of IT services with the needs of a business. It provides a practical framework for identifying, planning, delivering and supporting IT services to the business. ITIL® describes procedures, tasks and checklists that are not specific to any one particular organization. It is a universal framework. Its main use is to demonstrate compliance and to measure improvement.
In its current state it is referred to as ITIL® 2011
ITIL® for the individual:
The ITIL® certification can enhance the competitive edge of IT managers, directors, business analysts, and consultants. The ITIL® certification indicates to prospective and current employers that the certificate holder has a strong level of commitment to personal success and is symbolic of a strong drive to stay ahead of the competition in the IT field. By completing certification in an ITIL® discipline, professionals gain a systemic and professionally valued approach to best practice methodology. The ITIL®-certified professional can speak the same language as other ITIL® professionals worldwide and will be able to network with a more elite group of professionals across a variety of IT disciplines.
Managers with ITIL® knowledge and education can empower individual companies by accurately measuring IT service performance and by effectively streamlining data management in ways that improve overall efficiency, response time, and communication within the company and with customers. As the data coming through IT channels continues to increase, so does the demand for highly-skilled IT professionals. ITIL® certification provides an opportunity to keep ahead of that competition.
For an IT professional, ITIL® is an area worth studying. You can gain substantial insight and understanding through the study of ITIL®. Not only will this allow you to make more informed career decisions, it will also empower you in your daily duties at the workplace. While ITIL® helps to greatly improve your financial stature or career objectives; it also gives in-depth knowledge of IT infrastructure. Therefore, the study of ITIL® allows you to enhance not only your career options but also your cognitive and critical abilities, and consequently, your net worth as an individual, both personally as well as professionally.
So, ITIL® can be a key skill in today’s workplace. A large number of organizations are dependent on ITIL®’s common framework and methodologies. Understandably, this credential on your resume is a huge bonus.
Therefore, not only does an ITIL® qualification have monetary benefits, it also indicates that you have understood and are able to follow processes. Without a doubt, it is a competency that the current job market just cannot have enough of. Whether you are qualified to foundation, intermediate or expert, having an ITIL® qualification will do wonders for your career in your current role or your next one.
Summary
Gain First Class IT Service Management Skills
The ITIL® certification will allow you to understand the common language of ITIL®, understood by IT professionals worldwide, and will increase your standing within the IT community.
ITIL® will give you an adaptive and flexible framework for managing IT services and will also encourage you to use common sense rather than follow a rigid set of rules.
Improve Employment Prospects
ITIL® will create a common understanding between the IT staff, suppliers, contractors and users within the business by creating a common approach and language towards IT services.
ITIL® can deliver huge cost savings for an organization by promoting the optimum use of people, process and technology. Pro-active management and continuous service improvement will help to increase quality while reducing overall costs.
The ITIL® qualification is divided into three levels:
1. The Foundation
2. The Intermediate (Service Lifecycle and Capability Streams)
3. The Expert
The Foundation Level certification is the first level of ITIL® qualification which builds standard terminology and focuses methodology on the general knowledge required for ITIL® Services Support and Service Delivery. Candidates should expect to gain a basic understanding of what ITIL® is and how it is implemented in the workplace.
The Intermediate Level is the next level of ITIL® certification. This level contains a number of educational modules that candidates are able to choose from, depending on their individual requirements. The intermediate modules are categorized into two main sections; Service Lifecycle, which involves a high level management focus across several ITIL® processes, and Service Capability, which gives the candidate specialized, process-level knowledge in one or more ITIL® processes. To complete the Intermediate Level of qualification, candidates must pass one additional module, the ITIL® Managing Across the Lifecycle qualification, which is aimed at those who are considering the Expert Level certification.
The ITIL® Expert Level of qualification provides candidates with the knowledge and skills necessary to understand the entire ITIL® scheme in great detail. Also delivered in a modular format, candidates are allowed to choose from a variety of ITIL® processes based on their individual requirements. To achieve Expert Level certification, candidates must meet key requirements, including achieving a complete, balanced knowledgebase across the full ITIL® service lifecycle.
For ITIL® professionals directly involved in the planning, management and operation of IT service management functions, there is the Master Level certification which broadens and strengthens the practical application of ITIL® knowledge in a variety of industry settings. The Master Qualification Certificate confirms that an ITIL® professional is able to demonstrate an advanced knowledge of ITIL® application in the workplace in order to achieve a desired outcome.
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How will ITIL® help my career growth in the organization?
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